Refund policy

Return & Refund Policy

Business Name: Elite Mancaves, owned and operated by Almeida Stores LLC

Effective date: February 6, 2026

This Return & Refund Policy applies to purchases made through Elite Mancaves, operated by Almeida Stores LLC (“we,” “us,” “our”).

 

 

1. Contact Information

 

If you have questions about returns or refunds, please contact us:

 

  • Email: support@elitemancaves.com

  • Phone: +1 (321) 420-1467

  • Business Address:

    493 Alafaya Woods Boulevard Apt F
    Oviedo Florida 32765
    United States

 

 

 

2. Return Eligibility (Standard Products)

Most products may be returned within 14 days of delivery, provided that:

 

  • The item is unused and uninstalled

  • The item is in original packaging

  • A return request is approved before shipment back

 

Customers are responsible for return shipping costs unless the return is due to a defect, damage, or our error.

A restocking fee of up to 25% may apply, depending on the product and manufacturer.

 

 

3. Refund Processing

 

 

  • Refunds are issued to the original payment method

  • Refunds are processed within 7–14 business days after the returned item is received and inspected

  • Shipping and handling fees are non-refundable

 

 

 

4. Custom, Made-to-Order & Specialty Products

Some products sold on Elite Mancaves are custom, made-to-order, or specialty items.

These products may not be eligible for return once production or fulfillment has begun.

Return eligibility, if applicable, will be clearly stated on the product page.

Customers are encouraged to contact us before placing an order if unsure about return eligibility.

 

 

5. Damaged or Defective Items

If your item arrives damaged or defective:

 

  • Notify us within 48 hours of delivery

  • Provide photos of the product and packaging

  • Keep all original packaging until the issue is resolved

We will work with the manufacturer or carrier to arrange a repair, replacement, or refund where applicable.

 

 

6. Shipping Timeframes

Shipping timelines vary by product and manufacturer.

Estimated delivery times are displayed on individual product pages.

Delivery delays caused by carriers or manufacturers do not automatically qualify for refunds once an item has shipped.

 

 

7. Warranty Support

All products are covered by the manufacturer’s warranty.

Warranty coverage varies by brand and product.

We are happy to assist customers with warranty claims and manufacturer support when applicable.

 

 

8. Exchanges

Exchanges may be available for eligible products.

Please contact our support team to discuss exchange options and requirements.

 


9. Legal Rights

This policy does not affect any statutory rights you may have under applicable consumer protection laws.

 


10. Questions

For questions about this policy, please contact:

support@elitemancaves.com

Phone number : +1 (321) 420-1467